ORDERING POLICIES

Please note that all products are subject to availability and prior sale. Additionally, all prices listed in our catalogs or website are subject to change without prior notice. While we strive to prevent them, please be advised that Appearus Products Corp. cannot be held responsible for any printing errors or other inaccuracies that may appear in our catalog or online.

Furthermore, all orders are subject to acceptance by Appearus Products Corp.

We have a minimum order requirement of $35.00. Orders that do not meet this minimum amount will not be processed.

To request a cancellation or modification to your web order, we kindly ask that you contact us immediately by phone. Once an order has been sent to our warehouse, it can be challenging to prevent shipment.

Please be aware that all orders are processed automatically through our secure merchant processor upon shipment and we incur irreversible fees during this process. While we understand that order changes may be necessary at times, we regret to inform you that we are unable to accommodate free of charge changes after a certain point. Our cancellation policy is strictly enforced as follows:

  • If you cancel your order before it has been shipped, a 10% cancellation fee will be assessed on the total order amount before credit is issued.
  • If you cancel your order after it has been shipped, our Return & Exchange Policies must be followed, and the cancellation will be treated as a return with all applicable fees.
  • In the case of refused delivery, all relevant fees will be applied, including restocking, cancellation, and other fees as appropriate.

We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. For your security, all payments are processed through a secure checkout system.

If any of the items you have ordered are on backorder and as a result, your order is shipped in multiple shipments, we will cover the cost of regular shipping for all shipments that follow the initial order. However, please note that additional charges may apply for any over-sized items included in the order.

Please note that all custom orders are subject to the terms and conditions set forth by the manufacturers, which may result in a delay in shipping or the assessment of additional fees that are not published.

Additional quantity price breaks may be available beyond what is offered in our catalog or online. Please contact us for more information.

 

The items offered on sale have limited quantities, sizes, and colors available, and may no longer be available for purchase.

We collect sales tax for shipments within California based on the merchandise subtotal. The sales tax amount will be added to your merchandise total and will reflect on your credit card statement. Please note that we do not charge sales tax for shipments to other states.